Our Promise To You

We love to hear clients say we “exceeded their expectations.” It inspires us to continue our focus on professionalism, personal service and excellence. Here’s what you can expect from us.

Complete satisfaction with our services, deliverables and results.
Exceptional responsiveness and customer service. We don’t fit the stereotypical profile of non-communicative engineers.
Creative, affordable solutions that exceed your expectations – on target, on time and on budget.
Deliverables that are done right the first time, so you avoid costly mistakes later.
Innovation and expertise in solving the infrastructure problems other Civil Engineers overlook or ignore.
To listen and respond to all your ideas, input and questions so you can see your vision become reality.
Speedy process through all permitting stages because of our efficiency, knowledge of regulations and great rapport with government agencies.
Solid Rock ethics, honesty and integrity. We’re determined to compliment the construction industry’s reputation.

About

Our business philosophy is simple: consistently deliver cost-effective, innovative Civil Engineering solutions that are done right the first time. Everyone wins. Our clients get the results they want. They save time and money. And they have our full support every step of the way. And we win. Clients bring their next project to us and refer us to their friends and colleagues. It’s a simple philosophy that has helped us create a reputation for excellence since 2004.

A Message From our President

Engineers have a reputation for their inability to communicate and connect with people. At Solid Rock, we take great pride in defying that stereotype! Just ask our clients. We’re known for delivering exceptional customer service. That means you’ll not only enjoy the results of our work, you’ll actually enjoy the process.

Any competent engineer can design a site. But few of them apply their skills as thoroughly as we do. We’re constantly looking for new ways to help our clients achieve their development dreams. What sets us apart is:

Our ability to connect with you – to hear you – to get into sync with your vision – and deliver a project that meets your needs and exceeds your expectations.

Our outstanding reputation and relationships with regulatory agencies. The permitting process is complicated and ever changing. We rarely encounter permitting delays because we’re known for doing it right the first time.

Our connections with industry leaders and support services. We support our clients beyond typical site planning and permitting by helping them find financing, tenants, future clients and third party services.

Our willingness to remain active during construction. We stay in touch with the architects, environmentalists and construction teams to assist during modification and unforeseen issues. We make site plan modifications that accommodate in-the-field revisions and minimize costly time delays.

Our relationships and communication skills also pay off. We’re highly respected by the regulatory agencies for our knowledge, thoroughness, integrity and professionalism.

You may get cheaper bids from other engineering companies. But as too many contractors and property owners have learned – cost effective doesn’t necessarily mean the cheapest bid. We hope you’ll give us an opportunity for you to reap the long-term results from our expertise and customer service.

If you ever have any questions, I’m just a phone call away. 904-425-6711

James K. Johns, P.E. LEED A.P.

President

Jim has been practicing Civil Engineering since 1992. He received his Civil Engineering degree from the University of Florida and a B.S. in Applied Physics from Jacksonville University. He is highly active in various civic and industry organizations. Jim was chosen as the 2010 Downtown Council Small Business Leader of the Year for the Jacksonville Regional Chamber of Commerce.